Contact Us
King ElChart is a global marketplace for trading software, freelance trading-code services, and trader community. The channels below are for the Platform team — pre-sale questions, account issues, refund requests, billing, seller registration, or any other Platform inquiry. For product-specific technical questions, you can also message the Seller directly through the product page.
Official Contact Channels
Technical Support: support@KingElChart.com
General Inquiries: contact@KingElChart.com
Partnerships & Business: business@KingElChart.com
Telegram: @KingElChart_Channel
YouTube: @KingElChart
Hours & Response Time
Our support team accepts requests 24/7. We aim to respond to all inquiries within 12 business hours. Account and transaction-related matters receive top priority.
In-Platform Support
If you are a registered member, use the floating support button on any page to open a direct chat with our team. Tickets are logged automatically and processed by priority.